Privacy Policy

Last Updated: October 26, 2024

This Privacy Notice applies to personal information that Splendid Curtain and Blinds ("SCB") collects and uses about individuals who visit our website https://orders.spcb.shop (each a "Digital Property" and, collectively, the "Digital Properties"), create an account with us, buy products or services, complete a form on one of our Digital Properties, register for promotions, request a brochure or appointment, and/or join our marketing lists (collectively, the "Services"). It describes how we collect, use, and protect personal information, as well as your rights with respect to your personal information.

About Splendid Curtain and Blinds

Splendid Curtain and Blinds is a business based in Lahore, Punjab, Pakistan, specializing in the sale of curtains and blinds. If you have a question or concern about our use of your personal information, please:

• Email us at help@orders.spcb.shop, or
• Write to us at:

Splendid Curtain and Blinds
Lahore, Punjab, Pakistan

Quick Links

To access a specific section of this Privacy Notice, please click on the relevant link below or continue reading if you wish to review this Privacy Notice in full:

• Collection of Information
• Use of Information
• Disclosure of Information
• International Transfers
• Cookies
• Your Rights
• Data Retention
• Children
• Updates
• Additional Information for Individuals in Pakistan

Collection of Information

We collect personal information about you in the following ways:

Information You Provide Voluntarily

You may provide personal information when you use our Digital Properties or Services. This includes:

• Identity data: Personal details for creating an account or placing an order with SCB, such as your name, title, role, email, phone number, shipping address, billing address, and user preferences.
• Payment data: Information provided for purchasing Services, including the Services purchased, payment amount, payment method, date of purchase, and purchase history.
• Communications data: Information from correspondence sent to us (e.g., questions submitted about our Digital Properties or Services), such as the type, content, subject, sender, recipient, and date of communication.

Information We Collect Automatically

When you visit our Digital Properties or use our Services, we may automatically collect personal information, including:

• Device data: Information about your device visits to our Digital Properties, including IP address, approximate geographical location, browser type, internet service provider, resources viewed, operating system, length of visit, and referring websites.

We may collect this information using cookies and similar technologies.

Information We Collect from Third-Party Sources

In some cases, we may collect personal information about you from third-party sources, including business partners, event organisers, and professional networking sites. This typically includes identity data.

Use of Information

• To provide the Digital Properties and Services: We use your personal information to provide Digital Properties and Services, including processing orders, managing deliveries, reviewing services, and improving efficiency and service levels. The information used for this purpose includes identity data, payments data, and communications data.
• To generate analytics: We use personal information to generate analytics to understand usage patterns for continual improvement of our offerings. This includes identity data and device data.
• To send service-related communications: We use personal information to send you order confirmations, delivery status updates, and account details, as well as to respond to customer inquiries.
• To deliver advertising and marketing: We may use personal information to send you market surveys, news, offers, and other marketing communications, as well as to provide personalized shopping experiences.
• To comply with legal requirements: We use personal information to comply with legal requirements under Pakistani law, including reporting to regulatory authorities as applicable.

Disclosure of Information

We may disclose your personal information to the following:

• Service Providers: With service providers related to our Digital Properties and Services (e.g., hosting providers, payment processors, and delivery partners).
• Competent Authorities: As required by Pakistani law, we may disclose your information to law enforcement, regulatory agencies, or government authorities.
• Potential Buyers: If our business is under sale consideration, we may share information with potential buyers (and their agents and advisors), who are informed to use personal information as per this Privacy Notice.

International Transfers

As SCB operates in Pakistan, international transfers may apply only when necessary for our Services. When applicable, we take measures to ensure that these transfers comply with relevant Pakistani data protection regulations.

Cookies

We use cookies to provide and improve our Digital Properties and Services. For more information.

Your Rights

Depending on applicable Pakistani data protection laws, your rights may include:

• Requesting access, correction, deletion, or portability of your personal information.
• Restricting or objecting to the processing of your personal information.
• Opting out of marketing communications by clicking on the unsubscribe link in any marketing emails or replying to SMS messages following the instructions in the message.

To exercise any of these rights, please contact us at help@orders.spcb.shop. We will address requests as per applicable laws.

Additionally, you have the right to lodge a complaint with the relevant Pakistani data protection authority. However, we encourage you to reach out to us first to address any concerns.

Data Retention

We retain personal information for as long as necessary to provide our Services or to meet legal requirements. When personal information is no longer needed, we delete or anonymize it. If deletion is not possible (e.g., due to backup archives), we securely store and restrict further processing until deletion is possible.

Children

Our Digital Properties and Services are not intended for children under the age of 16, and we do not knowingly collect information from them. If you believe we have collected information about a child under 16, please contact us to delete it.

Updates

We may update this Privacy Notice to reflect changes in legal, regulatory, or operational requirements. We will provide notice of any changes, as required by law.

Additional Information for Individuals in Pakistan

Data protection laws in Pakistan may give individuals certain rights with respect to the collection and use of their personal information. If you have further questions or require additional information, please contact us at help@orders.spcb.shop.